Care options
Unexpected inpatient care
When a loved one is admitted to the hospital and you cannot be there, Solenne steps in with an experienced, compassionate presence. We stay at the bedside, observe and document important interactions, support the patient, and keep authorized family members informed in real time.
Best for: unexpected admissions, distant family members, complex hospital stays, and patients who would benefit from a steady advocate at the bedside.
Planned procedures and hospital stays
For a scheduled surgery or procedure, a Solenne advocate can support the patient from admission through discharge. We provide a calm presence, listen during care conversations, track instructions, and help the family understand what comes next.
Best for: planned surgeries, outpatient procedures, family travel conflicts, and patients who feel anxious or need additional support.
Medical office visits
A Solenne nurse advocate accompanies the patient to an appointment, helps prepare questions, listens carefully, captures key information, and provides an organized summary of recommendations and next steps.
Best for: specialist visits, new diagnoses, complex decisions, recurring appointments, and family members who cannot attend.
Reserve Concierge
For families who want ongoing access, continuity and oversight, Reserve Concierge provides personalized advocacy across appointments, hospital visits and transitions. It is especially valuable for families who divide their time between homes or live far from someone they love.
Best for: ongoing or complex needs, long-distance families, seasonal travel and proactive preparation.
Collegiate Care
When a student is away from home, a medical situation can quickly become confusing. Collegiate Care gives families access to a local, experienced advocate who can support the student, help organize information, and communicate with authorized family members.
Best for: students living away from home, unexpected urgent-care or emergency visits, specialist appointments, and families seeking peace of mind.