Melissa McRae
Co-Founder & DO
Healthcare Was Never Meant to Be Navigated Alone.
A Better Way to Navigate Healthcare
Today’s healthcare system is more connected than ever—and more fragmented than ever. Patients and families are expected to coordinate providers, understand complex medical information, manage insurance, organize records, schedule follow-up care, and make important decisions during some of life’s most vulnerable moments. No one should have to carry that burden alone. That’s why Solenne exists. We become your trusted healthcare partner, helping you understand what’s happening, know what comes next, and confidently navigate every step of the journey. Whether you’re preparing for surgery, managing ongoing care, supporting a college student away from home, or helping a loved one through a medical crisis, Solenne provides the clarity, continuity, and confidence that today’s healthcare system often can’t.
"We stand in for you — providing compassionate presence and expert advocacy for your loved ones during critical medical moments."
Solenne Health Services
Our Promise to Every Patient and Family
Healthcare moves quickly.
Understanding should not be rushed.
01
Understand What’s Happening.
Healthcare can be overwhelming. We help make complex medical information clear, explain recommendations in plain language, and ensure you leave with a true understanding of your care.
02
Know What Comes Next.
From appointments and procedures to hospital stays and follow-up care, we help you understand the plan so you always know your next step.
03
Navigate Every Step with Confidence.
Whether you’re facing a new diagnosis, supporting a loved one, or managing ongoing care, Solenne becomes your trusted healthcare guide through every provider, every appointment, and every decision.
It’s not if. It’s when.
Most families eventually face a medical moment they cannot manage alone: a parent is admitted unexpectedly, a college student needs urgent care far from home, or a loved one receives complicated instructions during an appointment.
It just takes one scenario to make expert advocacy invaluable. Solenne helps your family prepare before that moment—or step in when it has already arrived.
Care for the moments
that matter
01
Unexpected hospital stays
When a loved one is admitted, Solenne provides steady bedside presence, links care team interactions, and keeps family members informed.
02
Planned procedures
From admission through discharge, Solenne helps you navigate every conversation, every decision, and every next step.
03
Medical office visits
Solenne helps you make the most of every appointment by asking the right questions and ensuring you leave with clarity.
04
Ongoing concierge support
One trusted partner to help you navigate every appointment, every provider, and every step. Solenne helps you navigate the entire journey.
05
Collegiate Care
When your student gets sick, the illness isn’t always the hardest part. Navigating healthcare is. Solenne becomes your student’s trusted healthcare guide—and your connection to what’s happening.
What changes when Solenne is there
Complex medical information is translated into clear, human language.
Questions are asked while the right people are still in the room.
Appointments, results, and next steps are tracked.
Families receive timely, organized updates.
Patients have focused support from someone who understands the system.
Family members gain time, confidence, and room to be family again.
Real support. Real clarity.
A simple first step.
When the people you love need healthcare, they shouldn’t have to navigate it alone. Neither should you.
Tell us what is happening—or what you want to be ready for. We will listen, explain how Solenne may help, and recommend the right level of support. No pressure. No confusing process. It all begins with a conversation.