How Solenne helps
Solenne helps patients prepare questions, understand recommendations, capture key details, and leave with a clearer sense of next steps. During hospital stays — Solenne provides informed presence, tracks important changes, helps families stay updated, and reduces the risk that key details are missed in fast-moving clinical settings. During care transitions — Discharge instructions, follow-up appointments, medication changes, referrals, and communication between settings can quickly become overwhelming. Solenne helps make those transitions more organized and easier to follow. Throughout the healthcare journey — Rather than stepping in for only one isolated moment, Solenne can help families move through healthcare with more continuity, clearer communication, and more confidence from one encounter to the next.
What a
Solenne advocate does
01
Prepares
We learn the situation, review the information available to us, and help identify the questions that matter most.
02
Stays present
We accompany the patient during appointments or remain at the bedside during hospital care, offering calm attention and personal support.
03
Listens and asks
We listen for key details, ask appropriate clarifying questions, and help ensure the patient’s needs, values, and preferences are heard.
04
Translates
We organize what was discussed and explain it in understandable language—without offering independent medical advice.
05
Tracks
We document recommendations, follow-up timing, contact information, results, and next steps so the plan is clear.
06
Communicates
With the patient’s authorization, we keep designated family members informed through timely, professional updates.
What changes when Solenne is involved
Questions are asked before they are forgotten.
Medical information is translated into plain language.
Recommendations and next steps are documented clearly.
Families stay more connected, even from a distance.
Patients feel less alone inside a complicated system.
What Solenne is, and is not
Solenne complements the healthcare team. We provide informed presence, advocacy, organization, and communication. We do not diagnose, prescribe, direct treatment, or replace physicians, nurses, case managers, home health providers, or emergency services.
If you are experiencing a medical emergency, call 911 or seek immediate emergency care.